Privacy Policy

Hales & Heckingham Parish Council

Parish Clerk


1: General Privacy Policy

Email Contact Privacy Notice

When you contact us the information you provide (personal information such as name, address, email address, phone number, organisation) will be processed and stored so that it is possible to contact you and respond to your correspondence, provide information and/or access our facilities and services. Your personal information will be not shared or provided to any other third party.

The Council’s Right to Process Information

GDPR (Data Protection Act 2018)

Processing is with consent of the data subject;
Processing is necessary for compliance with a legal obligation;
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Information Security

Hales & Heckingham Parish Council cares to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and appropriate policies. We will only keep your data for the purpose it was collected for and only for as long as is necessary, after which it will be deleted.

Social Media

Where we use Facebook or other social media, we only use the information that is held on that platform, eg. photos you share, comments you make.


We will not process any data relating to a child (under 13) without the express parental/ guardian consent of the child concerned.

Your Rights

Access to Information

You have the right to request access to the information we have on you. You can do this by contacting the Parish Clerk (link above).

Information Correction

If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. Please contact the Parish Clerk (link above).

Information Deletion

If you wish the Council to delete the information about you please contact the Parish Clerk (link above).

Right to Object

If you believe that your data is not being processed for the purpose it has been collected for, you may object: Please contact the Parish Clerk (link above).

Rights Related to Automated Decision Making and Profiling

Hales & Heckingham Parish Council Council does not use automated decision making or profiling of individual personal data.

Specific Situations

We maintain a number of policy documents which go into greater detail about your rights to privacy in specific situations, such as job applications, appointment of new councillors and so on. These are intended to supplement the main policy – nothing in any of these documents contradicts or overrides the main policy set out here. Copies of these documents will be provided on request.

To Sum Up

In accordance with the law, we only collect a limited amount of information about you that is necessary for correspondence, information and service provision.  We do not use profiling, we do not sell or pass your data to third parties. We do not use your data for purposes other than those specified. We make sure your data is stored securely. We delete all information deemed to be no longer necessary. We constantly review our Privacy Policies to keep it up to date in protecting your data.

There are some exceptions where we may have to share your data This could be when we feel there is a good reason that’s more important than protecting your confidentiality – for example, to prevent serious harm to others, to help prevent or prosecute crime or fraudulent activity, as a requirement of statute law, or because a court has asked for it.


If you have a complaint regarding the way your personal data has been processed you may make a complaint to the Parish Clerk (link above) and the Information Commissioners Office on 0303 123 1113 or by email.


2: Your privacy on this website


Comments are disabled on this site and the following only applies if they are enabled in future:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:  After approval of your comment, your profile picture is visible to the public in the context of your comment.


Image upload is disabled on this site and the following only applies if it is enabled in future:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Please see Cookie Policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

Comments are disabled on this site and the following only applies if they are enabled in future:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

In the event that features are enabled on this site that reatin data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Show Buttons
Find us on Facebook
Send us an email
Hide Buttons